Introduction
Trudy Ward ("we," "us," "our," or "Company") operates the trudyward.com website (the "Site"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our Site.
Please read this Privacy Policy carefully. If you do not agree with our policies and practices, please do not use our Site.
1. Information We Collect
Information You Provide Directly
- Email Signups: When you subscribe to our mailing list, we collect your email address, name (optional), and venture interest (optional).
- Contact Information: If you contact us directly, we may collect information you provide in your message.
- Booking Information: When booking appointments through our system, we collect your name, email, phone number (if provided), and appointment details.
Information Collected Automatically
- Analytics: We use Google Analytics to understand how visitors use our Site. This may include your IP address, browser type, pages visited, and time spent on the Site.
- Cookies: Our Site may use cookies to enhance your experience. You can control cookie settings in your browser.
- Log Data: Our servers automatically record information about your access to the Site.
2. How We Use Your Information
- To send you newsletters, updates, and relevant content about our services
- To confirm and manage your appointments and bookings
- To respond to your inquiries and provide customer support
- To analyze Site usage and improve our services
- To comply with legal obligations
- To prevent fraud and ensure Site security
3. Data Storage and Security
Your information is stored securely in our systems, including:
- Microsoft SharePoint: Email subscriber information is stored in Microsoft SharePoint Lists (part of Microsoft 365), which provides enterprise-grade security.
- Microsoft Outlook: Email confirmations and communications are sent via Microsoft Outlook/Exchange.
- Vercel: Our Site is hosted on Vercel, which provides industry-standard security practices.
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure.
4. Email Communications
When you subscribe to our email list, you consent to receive communications from Trudy Ward. These may include:
- Confirmation emails
- Newsletter updates
- Booking confirmations and reminders
- Updates about our services
Unsubscribe: All emails include an unsubscribe link. You can opt out of non-essential communications at any time by clicking the unsubscribe link in our emails.
5. Google Analytics
We use Google Analytics to understand how you use our Site. Google Analytics collects information such as:
- Your IP address
- Pages you visit
- Time spent on pages
- Referral sources
- Device and browser information
Google Analytics data is used solely for improving our Site and understanding user behavior. For more information about Google Analytics, visit Google's Privacy Policy.
6. Third-Party Services
Our Site uses the following third-party services:
- Google Analytics: For website analytics
- Microsoft 365: For email and data storage
- Vercel: For hosting our website
These third parties have their own privacy policies. We encourage you to review them.
7. Your Rights (GDPR & Privacy Laws)
If you are located in the European Union or other jurisdictions with privacy laws, you have the right to:
- Access: Request a copy of the personal data we hold about you
- Correction: Request correction of inaccurate data
- Deletion: Request deletion of your data (right to be forgotten)
- Portability: Request your data in a portable format
- Opt-out: Opt out of marketing communications
To exercise these rights, please contact us at: makeitso@trudyward.com
8. Children's Privacy
Our Site is not intended for children under 13. We do not knowingly collect personal information from children under 13. If we learn that we have collected personal information from a child under 13, we will delete such information immediately.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by updating the "Last updated" date at the top of this page.
10. Contact Us
If you have questions about this Privacy Policy or our privacy practices, please contact us at: